Wira99 takes your privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal data each time you use our platform.
Important Note: This Privacy Policy applies to all users of the Wira99 platform, including the wira99.onl website and our mobile app. By continuing to use our platform, you agree to the data protection practices described in this document.
Wira99 is an online gaming platform operating in Malaysia, and we take the privacy of every member seriously. This Privacy Policy is designed to ensure you fully understand how your personal information is handled in a transparent, responsible, and secure manner.
We comply with the provisions of the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable international data protection guidelines. Every decision regarding data collection and use is made with the best interests and safety of our members as the top priority.
This policy outlines, among other things: what data we collect, why it is collected, who can access it, how long it is retained, and what rights you hold as the data owner. If any terms are unclear, our support team is available to assist you at any time.
Wira99 only collects data that is strictly necessary to provide you with the best service. Below are the categories of data we collect and their purposes:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC), fraud prevention |
| Contact Data | Email address, phone number | Account communications, promotional notifications |
| Financial Data | Bank account details, deposit and withdrawal records | Transaction processing, anti-money laundering |
| Technical Data | IP address, device type, browser version, operating system | Account security, suspicious access detection |
| Usage Data | Game records, betting history, platform activity | Service improvement, responsible gaming |
| Location Data | Country, region (based on IP) | Jurisdictional legal compliance |
Wira99 never collect your credit or debit card number directly. All financial transactions are processed through separately certified and secured third-party payment gateways.
Every piece of data we collect is used for a legitimate and clearly defined purpose. wira99 will not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent.
Wira99 does not sell, rent, or trade your personal data to any party for commercial purposes. However, we may share your data in limited situations as follows:
All third parties with whom we share data are bound by contractual agreements requiring them to protect your data to the same security standards we uphold. They are not permitted to use your data for their own purposes.
The security of your data is Wira99's top priority. We use multiple layers of protection to ensure your personal information is always safe from unauthorised access, loss, or disclosure.
Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or for the period required under Malaysian law — typically no more than 7 years after account closure for financial records. After that period, data will be securely deleted or anonymised.
Wira99 uses server infrastructure certified to ISO 27001 standards for information security management, ensuring your data is protected at every stage of processing.
Wira99 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and maintain the security of your login session. Below are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the Wira99 platform. For more information on managing cookies, refer to your web browser's help section.
As a wira99 platform user, you have certain rights regarding your personal data under Malaysian data protection law. We are committed to making it easy for you to exercise these rights:
You have the right to request a copy of all personal data we hold about you at any time.
If your data is inaccurate or out of date, you have the right to request that we correct it promptly.
You may request the deletion of your personal data, subject to legal record-keeping requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data while a dispute or review is in progress.
To exercise any of the rights above, contact our privacy team via email or live chat on the platform. We will respond within 14 working days and may require identity verification before processing your request.
The wira99 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from minors. Should we discover that a minor's data has been collected without proper age verification, we will take immediate steps to delete that data and close the relevant account.
If you are a parent or guardian who believes your child has registered an account with wira99, please contact our support team immediately so we can take prompt action.
Wira99 reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, industry practices, or platform improvements. You will be notified of any significant amendments via:
The 'Updated' date shown at the top of this page reflects the latest version of the Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the wira99 privacy team is here to help:
You also have the right to lodge a formal complaint with the Malaysia Personal Data Protection Department if you believe your privacy rights have been violated and we have not resolved your concern to your satisfaction.
Not just a policy on paper — these are the real practices we carry out every day to keep your data safe at all times
Every bit of data transmitted between your device and wira99 servers is encrypted using 256-bit SSL protocol — the same standard used by Malaysia's leading banks.
You have full control over your personal data. Access, correct, delete, or download your data at any time through your account settings or by contacting our team.
Wira99 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your privacy rights are protected under local law.
Your personal data has never been and will never be sold to third parties for advertising or commercial purposes. Your privacy is not a commodity to us.
Wira99's security infrastructure undergoes independent audits on a regular basis to ensure your data protection is always maintained at the highest level.
Our support team, fluent in Bahasa Melayu, is available at all times to assist you with any privacy and data protection enquiries.
Now that you understand how Wira99 protects your privacy, register an account today and enjoy a safe, private, and enjoyable gaming experience alongside more than 50,000 active members across Malaysia.